Claim: Our outdoor fireplace collapsed. There were no brick ties used and they didn’t use a high heat mortar meaning that it probably would have collapsed when we had a fire in it.

Fourteen Estates Response: When we left the fireplace was 1/3 up and not complete. We left this as it was because we had to leave the job due to non-payment. Not sure what caused it to collapse but it was in a vulnerable state 1/3 complete and not supported.